Key Responsibilities

• Establish and execute crew development strategy for Inflight Service Delivery teams’ roles
• Formulate continuous improvement of the cabin crew promotion experience
• Optimise the screening process for promotions and retirement age extensions based on data from the Service Excellence Enablement Project
• Design, implement and review assessment tools, systems and processes for selection to align with Corporate strategy and ensure consistent execution of candidate experience
• Take part in role plays, panel interviews and assessments
• Lead and provide guidance to Cabin Crew Career Development Executive, Cabin Crew Talent & Career Development Executive and Officer in the end-to-end processes (from discussing requirements with the assessment panels, selection processes, job advertisement creation, sourcing, screening, selecting, offering and training and rostering arrangements) and short-term assignments and projects
• Support outport cabin crew bases’ promotion activities
• Deputise for Head of Cabin Crew when required

Requirements

• Degree in Human Resources or related discipline is preferable
• 5 years of relevant experience in talent acquisition or in-house recruiter and Cabin Crew leadership role
• Previous exposure to high-volume recruitment and recruitment platforms will be a plus
• Strong influencing and relationship management skills
• Experience in running competency-based and technical interviews; or other assessment and selection tools
• Good communication skills (both verbal and written) in English and Cantonese
• Ability to lead and manage multiple tasks and projects
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